Service Manager Master Training: Successful Techniques, Team Building, Performance Metrics & Revenue Generation

COURSE DESCRIPTION

This Service Manager training equips managers to align with both the overt expectations and unspoken demands of the industry. Dive deep into self-awareness, explore your unique personality traits, and learn how to excel in fostering working relationships, mastering key performance metrics, and driving revenue. The training is anchored with a comprehensive, hands-on study guide from our seasoned and expert service professionals.

COURSE INCLUDES:

• Module I. Service Manager Industry Definitions and Styles
• Module II. Becoming a Great Service Manager
• Module III. Building, Maintaining, and Growing a Great Service Team
• Module IV. Financials, Goals, and Key Performance Service Metrics
• Module V. Revenue Generation

Please contact us for a detailed Course Syllabus

COURSE DESCRIPTION

This training is designed to better understand what the industry publicly expects but also secretly demands from Service Managers. Learning your individual personality traits and how to be successful with working relationships, key performance metrics, revenue generation, and managing up and down will be the core of this training. A detailed and hands-on study guide, taught by highly experienced, seasoned Service personnel will be provided along with a final action plan.

COURSE INCLUDES:

• Module I. Service Manager Industry Definitions and Styles
• Module II. Becoming a Great Service Manager
• Module III. Building, Maintaining, and Growing a Great Service Team
• Module IV. Financials, Goals, and Key Performance Service Metrics
• Module V. Revenue Generation