TRITECH ETS

All-Makes & Models Diesel Truck and Engine Technician Support

TRITECH’s Expert Technician Support service for Diesel Technicians is unparalleled in the industry!

  • Unlimited access to our Expert Technician support hotline to support your diesel technicians with diagnostics, troubleshooting, repair assistance remotely.

  • Fully staffed Call Center with certified Agents Technicians with years of experience and certifications in the diesel repair industry.

  • Our certified Agents have access to repair manuals, wiring schematics, repair procedures, troubleshooting, installation and removal instructions, fault code guidance, unit specifications and many other troubleshooting materials to talk you through any diesel challenge.

  • TRITECH’s Call Center is U.S.-based- All of our Agents are tenured Diesel Technicians.

  • Optional quarterly customer reporting based on your actual calls, unit types and assistance can be provided.

ETS Features and Benefits

Performing fault code guidance and bi-directional testing remotely

Ability to remote in and digitally work side by side with your technicians

Provide ongoing follow up to ensure repair resolution

Utilization and Navigation assistance for all OE and all-makes aftermarket software

Access to all Aftertreatment diagnostic & repair procedures

Diagnostic troubleshooting of the vehicle by fault code and by symptom

Provide and Interpretate wiring schematics

Software update & license renewals

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