TRITECH is committed to providing exceptional service in a timely manner. As such, any no-shows, cancellations, or substitutions without sufficient notice can prevent another customer from being served or impact service quality. For these reasons, TRITECH has implemented a cancellation policy that will be strictly observed.


You can contact us via phone, email, or in-person to cancel. Refunds, if applicable, will be processed using the original payment method. Please contact your TRITECH representative at (830) 743-9720 or for inquiries regarding our cancellation policy.


  • Refund requests submitted more than 30 days prior to the beginning of the designated Training Course are eligible for a full refund.
  • Refund requests made less than 30 days before the onset of the designated Training Course will NOT be eligible for a refund. However:
    • You can opt to transfer the original enrollment fee to another Training Course of equal or lesser value.
    • Alternatively, a different student can replace the original participant. Please ensure a new Enrollment Form with the substitute’s details is submitted.

No refunds or transfers will be granted on the day the designated Training Course starts or afterward.