CANCELLATION POLICY

GENERAL

TRITECH is committed to providing exceptional service in a timely manner. As such, any no-shows, cancellations or substitutions without sufficient notice can result in preventing another customer from being served or have an impact on service quality. For these reasons, TRITECH has implemented a
cancellation policy that will be strictly observed.

FULL PAYMENT

Your registration is complete when we receive your full payment. Payments can be submitted by phone, email or in person. TRITECH will not reserve any spot(s) in upcoming Training Courses without payment.

CANCELLATION REQUEST

Cancellation requests may be submitted by phone, email or in person. Please note that refunds will be processed in the orginal form of payment. If you have any questions or concerns about our cancellation policy, please contact your TRITECH representative at (830) 743-9720 or ett@tritechent.com.

REFUND POLICY

  • Refund requests made more than 2 weeks (14 days) prior to the start of the specified Training Course are subject to a full refund.
  • Refund requests made between 1 and 14 days prior to the start of the specified Training Course will NOT be subject to a refund.
  • Alternatively, you may request that the original enrollment fee be transferred to a future Training Course of equal or lesser value OR a new or different student may be substituted in his or her place (please note that in this case, a new Enrollment Form must be submitted with the new enrollee’s information).
  • No refunds or transfers will be issued on the day of, or after, the start of the specified Training Course.