ABOUT TRITECH

The Software Diagnostic Experts

At TRITECH, our staff brings a combined 300+ years of OEM & Dealership experience. From the top down, we have built a team with years of experience in the service industry and we understand the challenges that your shops face.

At TRITECH, our goal is to provide our customers with a solution to these challenges.

TRITECH started as a support service to our sister Mobile Service company in the oil patch of Texas. Inevitably, we experienced these industry-wide challenges in our own company. It was our mission to overcome and ultimately develop a comprehensive solution that addresses each need.

We Solve Industry Challenges

  • Lack of qualified technicians
  • Misdiagnosis of root cause

  • Unnecessary parts replacement

  • Comebacks

  • Excessive down time

  • Keeping track of multiple software subscriptions

  • Unnecessary sublet costs, and the list goes on…

24/7 – 365 EXPERT TECHNICIAN SUPPORT

By combining Expert Technician Support Call Center and our Expert Technician Training Center, we now have a proven solution for your shop and Technicians. Our multitude of support services are built around minimizing down-time, improving efficiency and on-going technician training.

TRITECH is committed to assisting your technicians by any means necessary and increasing your shop’s efficiency.

24/7 – 365 – SUPPORT

830-743-9720 Options: 1 & 2

EMAIL ADDRESS

info@tritechent.com

People Say Great Things About Us

“Although we have only had their Jaltest laptop and support services a few months, we have been extremely impressed. Features like, troubleshooting trees, wire schematics and TRITECH call center, especially impressed me! The on-call technicians that we have dealt with have been eager to help, remarkably knowledgeable and tremendously patient. Highly recommended.”

Austin, Shop Foreman, Rose Sales, INC.

“During a visit by TRITECH reps I tried their equipment and software on one of my trucks. I was impressed. The reps were willing to come back when I had more trucks. They were professional, flexible, and took the time to understand our needs. Their knowledge of trucks, and their software sealed the deal. Tritech is proving to be a business service that was worth the investment.”

Buddy Storbeck, Owner, Buddy Storbecks

“TRITECH, very fast and friendly service from a knowledgeable technician that understood me. He guided me through software problems I was having. The tech gave me the correct directions to repair the truck. Worth the money to have the system. Thank you TRITECH for what you guys do!”

Rick Cabral, Golden State Peterbilt

“Our technicians are very pleased with the performance of the hardware and programs. Your staff has been readily available, qualified, very knowledgeable and helpful. Your staff goes the extra mile by calling to follow up with our techs. Very pleased with the Toughbook, Jaltest and TriTech support. I would highly recommend your services to anyone in the industry.”

Frank Dodson, President, Rose Sales, Inc

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